Privacy Policy

Data protection and the private sphere of the users are very important to SkyScore GmbH (hereinafter referred to as “SkyScore”). The collecting and use of your data take place exclusively within the framework of the statutory provisions of applicable data protection laws. With this data privacy policy, SkyScore is providing information concerning the processing of personal data in the mobile applications (hereinafter referred to jointly as “SkyScore apps” or simply “apps”).

1 Point of contact

The point of contact and so-called responsible body for the lawfulness of the processing of your data under data protection laws is SkyScore, Praceta Arq. Marques Fernandes Silva, 142, 4410-335, Miramar - Portugal.

Should you have any questions relating to data protection, you can get in touch with our company’s data protection officer at any time. The data protection officer can be contacted at the postal address above, as well as by email at contact@skyinfotechltd.com.

The data protection officer is also available should you have any queries concerning the transfer of data to third countries and can provide copies or guarantees in the form of standard data protection clauses. Should you have any general concerns or queries, you can also contact SkyScore by email at contact@skyinfotechltd.com

2. Area of applicability

This data privacy policy applies to all SkyScore apps with all content, functions, and services, even if these only contain seasonal, short term or event related services (for example European Championships or World Cup, special features) within the operating systems which are offered (iOS, Android, Windows Mobile). Should you be interested in data protection on our websites, please read the Data Privacy Policy (web) of the SkyScore websites.

3. Processing of personal data

Personal data will be processed before and during the downloading and installation of the apps and during handling with and without registration.

Personal data is information relating to factual or personal relationships of a defined or definable natural person. Above all, this includes information that allows your identity to be traced, for example, name, address or email address.

Statistical data that we collect during a visit to our apps for example and which cannot be connected to you does not come under the definition of personal data. Rather this is so-called anonymous data.

3.1. Processing before downloading and installing the apps

Before the app is downloaded, the marketing attribution may by calculated by Adjust. This is the case if the apps are not searched for and downloaded directly in the app store, rather when the user is redirected to the app store via an advert of our apps.

In such a case, a connection of the advertising ID with Localytics and Adjust takes place before the downloading (see point 10 analysis and point 11 advertising).

3.2. Processing when downloading and installing the apps

To be able to download and install our apps from an app store (for example Google Play Store or Apple App Store), you need to register first with the provider of the app store for a user account and finalize a corresponding use contract with the provider of the app store.

We have no control over this, in particular, we are not a party to such a use contract. When downloading and installing the apps, the necessary information in this respect will be transferred to the respective app store, in particular, your user name, email address and customer number of your account, the time of the download and the individual device number.

We have no control over this data collecting and are not responsible for this. We only process this data which has been provided should this be necessary for downloading and installing the app on your mobile end device (for example, smartphone, tablet). Should this concern a chargeable SkyScore app, we only process billing and payment data to carry out the purchase. In such a case, the legal basis is Article 6 Paragraph 1 b) GDPR.

3.3. Processing when using the apps without registration

You can use key parts of our apps without registration. Should you use the basic functions of our apps that do not require registration, personal data is still processed, however.

The SkyScore apps provide the following basic functions:

Naming of a favourite team and the “following” of players, competitions and clubs
Provision of content (text and video) based on these preferences (if selected)
Provision of the current results of football matches in the apps and via push notifications

To use the basic functions, the apps generate a number that is specific to the device when opened for the first time. This number cannot be assigned to a specific affected person (pseudonym). Also, to technically display the named content, the operating system used (for example, Android or iOS), the hostname of the accessing device (IP address) and the time of the server request are processed.

Due to the way the Internet functions, the brief saving of the IP address is technically necessary. The IP addresses are deleted or anonymized after processing. In the case of anonymization, the IP addresses are changed in such a way that the affected person cannot be identified or can no longer be identified. Based on the anonymized IP address, a location search will be carried out. For reasons connected to data protection, this only takes place on the geographical level of the country from where the access is taking place. Using this, it is not possible to trace the concrete location or place of residence of a user.

The data in technical protocols (so-called log files) are evaluated by us in an anonymized form to continually improve our apps and make them more user-friendly, as well as to find and correct errors more quickly. The data processing is necessary so that you can find out about the content of our apps. The legal basis is Article 6 Paragraph 1 f) GDPR, based on our interest in informing users of our content. The processing of the named data is necessary to provide the content. Otherwise, you can't use the apps as requested.

3.4. Processing when using the apps with registration

You can use the apps both with and without registration. You can register with your account of a social network, to further personalize the apps. Also, there is the option of uploading a profile picture and selecting a user name. This takes place solely voluntarily.

The SkyScore apps, therefore, provide extended personalization functions to

keep the settings concerning favorite teams and competitions up to data between different devices
to provide the apps with a profile picture and name

Via incorporated social media services, this personalization can be carried out by the user in the apps. For this purpose, SkyScore uses the systems “Facebook Sign In” (a service of Facebook Inc, 1601 Willow Road, Menlo Park, California, 94025, USA) and “Google+ Sign-In” (a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

In cases where personal data is transferred to the USA, the named providers have undertaken to comply with the EU-US Privacy Shield. A connection between the apps and the Facebook or Google account takes place. From Facebook, we save and process the email address, the URL of the profile picture, the name, the public profile, and the token. From Google, we save and process the standard entitlements set by Google.

These are the profile, JWT (token) and Google ID. We transfer our app ID to both services. These extended personalization functions are optional and you can remove the personalization and connection with the social media services in the app at any time. The purpose and scope of the data collecting and the subsequent processing and use of the data by the social media providers, as well as your rights and settings options in this respect concerning the protection of your private sphere can be found in the data protection notices of Facebook or Google.

The legal basis is Article 6 Paragraph 1 f) GDPR, based on the legitimate interest of SkyScore in providing extended functions for more personalized user experience. This is also the legal basis for the general processing when using the apps with registration, based on the legitimate interest in creating synchronization options between end devices and providing functions with social interaction options. Should you not wish to use the registration, the described functions cannot be used, however basic use of the apps is possible.

3.5. Processing when using the feedback/report content option

If you chose to give us feedback using the relevant features in the apps or website, we will use Surveymonkey to process the information (SurveyMonkey Europe UC, 2nd Floor, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland). SurveyMonkey enables us to learn more about your inquiry and direct you to relevant articles in our FAQs. If there is yet to be a relevant answer listed then Surveymonkey allows us to categorize your inquiry, helping us process it more quickly. Surveymonkey will process your email address, country, device language, app version, OS version, device ID, device name, IP address, and the information you enter in the comments.

If you use the feedback option/”Report Content” feature on the website, only your email address, IP address and the information you provided will be processed. The information you provide (excluding your IP address) will be processed using “Zapier” (Zapier Inc., 548 Market St. 62411, San Francisco, CA 94104-5401), and be transferred to our service provider Zendesk (an offer from Zendesk Inc., 1019 Market St, San Francisco, CA 94103, USA). If you use the “Report Content” feature, there will be no transfer of your data to Zendesk, only Surveymonkey and Zapier have access to your data. Also, should you contact us by email your email address will only be processed by Zendesk?

If personal information is transferred to the United States, SurveyMonkey, Zendesk and Zapier have agreed to comply with the EU-US Privacy Shield. With Zapier and Surveymonkey, we have also agreed on the so-called “standard contract clauses”. Zendesk is also one of the few software providers in the world that introduced company-wide “Binding corporate rules”, that have been approved by the EU Commission, Article 47 GDPR. Further information on data protection can be found in the privacy statements of Zendesk, Zapier, and Surveymonkey. All data collected will be deleted by Zendesk within 6 months. For Zapier and Surveymonkey we delete the data after one month.

The legal basis for the processing operations described above is Art. 6 Para. 1, f.) GDPR, based on our legitimate interest in improving our product and being accessible to our users.

4. Disclosure of personal data

In principle, SkyScore does not pass your data on to third parties. The data collected by us is only passed on to third parties if this is necessary to provide the technical functionality of the apps or another legal basis for the disclosure of data exists.

Personal data may only be used by our service providers to fulfill their tasks. These were carefully selected by us and engaged in writing. They are subject to our instructions and are regularly monitored by us. Other use of the information is not permitted and is not carried out by any of the service providers used by us.

Alongside the service providers listed separately in this data privacy policy, data may be disclosed to individual categories of recipients, i.e. to companies to support promotions and special campaigns, as well as to external advisors and enforcement authorities.

5. Storage of personal data

Data that is collected for payment processes for chargeable apps is only saved by us for as long as it held to be necessary to fulfill contractual or legal obligations, i.e. until the expiry of the statutory limitation period for proof purposes for claims under civil law or due to statutory retention obligations.

For proof purposes, we must retain data from payment processes for a further three years from the end of the year in which the business relationships end. Any claims are time-barred according to the regular statutory limitation period, at the earliest at this time.

Also following this period, we need to save certain data for bookkeeping reasons. We are obliged to do this due to statutory documentation requirements under the German Commercial Code and German Tax Code. The retention periods for documents stated therein are up to ten years.

Data that can be assigned to a device-specific number will be deleted at the latest after 5 years of inactivity.

6. Push notification

The apps use push notifications, which you can select, alter or fully deactivate yourself in the apps at any time. Below, we will explain to you – in separate terms according to the mobile operating systems for which we offer the app – how the activation or deactivation of the push notifications works.

To be able to send you to push notifications, we use the technology of Urban Airship Inc, 1417 NW Everett St, Suite 300, Portland OR 97209, USA.

a) IOS

Open the application “settings” of iOS and select the menu point “notifications”. In the following menu, you can find an overview of all apps which are installed on your device and which support push functions. Select the corresponding SkyScore app. You can activate or deactivate the push notifications as described here.

Inside the apps, you can set your preferences and only receive push notifications relating to your selected topics. To do this, open the “notifications” which you will find under “settings”. Here, you can find an overview of your push settings, such as club, national team or news which you can individualize in detail (for example receipt of messages concerning all match results or only in case of goals, etc.). Finally, you can select the push notification for various events and turn these on or off via the symbol with the bell, which you can find on the top right-hand side of the screen for each game.

b) Android

Open the application “settings” in the Android operating system and select the menu point “notifications” under “sounds and notifications. In the following menu, you can find an overview of all apps which are installed on your device and which support push functions. Select the SkyScore app. Here, you can activate or deactivate the push notifications. The names may differ slightly according to the Android version used.

To set your preferences for push notifications inside the apps, open the menu point “settings”. Under “notifications”, you can turn on or turn off push notifications for various events.

c) Windows Mobile

Open the settings app which you can find under “system settings” in the Windows Mobile operating system and select the menu point “notifications”. In the following menu, you can find an overview of all apps which are installed on your device and which support push functions. Select the corresponding SkyScore app. Here, you can turn the push notifications on or off.

Inside the apps, you can set your preferences and only receive push notifications relating to your selected topics. To do this, you open the main menu and select the menu point “Favourites”, which you can find under your profile. Here you can activate or deactivate push notifications for your favorites or teams which you follow, as well as for news.

7. Permissions

For certain functions, the apps need to be able to access certain services and data of your device. Depending on which mobile operating system you use, this may require you agree to the accessing. Below, we will explain to you – in separate terms according to the mobile operating systems for which we offer the app – what authorizations the apps requests and what these are necessary.

a) IOS

Push notifications: Should you click OK in the request “Enable push notifications”, you are permitting the apps to inform you of certain events and topics using push notification (for example a goal scored by your favorite team), even if the apps are not currently open. The notifications can take place using sounds, reports and/or symbol letters (a picture of a number on the app icon). Further information concerning push notifications and your configuration options can be found under number 6a).

Background updating: This function enables the apps to download data in the background and to update this, even if the apps are not currently open or are not being actively used.

Mobile data: This function enables the apps to download and update data outside of a WLAN network via mobile data connections (for example GSM, UMTS or LTE).

Camera used: We only request this permission if you wish to take and share a photo within the app. We do not save photos.

b) Android

Apart from the standard entitlements for the operation of Android apps (such as the receipt of internet access or the option of letting the device vibrate; also called “normal entitlements” by Google), we do not request any further entitlements.

Using data that is saved on an external storage device: This function allows the app to save content on the storage card of your device. This is necessary in order to be able to provide content, for example relating to your favorite team, even if no Internet connection is currently present. For this purpose, the apps only use their own saved content. Other data on the storage card is neither deleted, altered or read.

c) Windows Mobile

Access to your Internet connection, using network services of your device, access to your browser, access to your Internet connection as server: These functions allow the apps to obtain data from the Internet (such as current messages and live scores) and to determine whether a connection to the Internet exists via a WLAN network or via a mobile data connection (for example GSM, UMTS or LTE), By means of this, larger data quantities causing problems for possible restricted data volumes should be avoided. In addition, this function allows the regular updating and delivery of new data in the apps as a so-called “live tile”, which you can activate or deactivate in your system settings at any time.

Using an anonymous Microsoft account: This function simplifies your login in process within the apps by means of the issuing of an anonymized Microsoft account.

Using music, using current reproduced media elements: These functions allow the apps to reproduce music (for example, live reporting, radio) and clips.

Send push messages: This function permits the apps to inform you of certain events and topics by means of push notification (for example, a goal scored by your favorite team), even if the apps are not currently open. You can find further information under number 6c).

8. Inclusion of videos

We have included videos in our apps that are saved with YouTube and which can be played directly from our apps. YouTube is a group company of Google and a service of YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

By means of the visit to our apps, YouTube is informed that you have accessed the corresponding sub-page. This takes place regardless of whether you are logged into YouTube or not. Should you be logged in to YouTube, your data is however assigned directly to your account. Should you not wish for this to take place, you need to log out before viewing the video.

YouTube saves your data as usage profiles and uses these for the purposes of advertising, market research and designing its website in line with customer requirements. Such an evaluation takes place even for users who are not logged in. You can prevent the recording of this data by Google by de-activating the “personalized advertising on the web” button in the Google advertising settings. In this case, Google will only continue to display general advertising which was not selected on the basis of the information relating to you which was recorded.

In cases where personal data is transferred to the USA, Google has undertaken to comply with the EU-US Privacy Shield. The legal basis is Article 6 Paragraph 1 f) GDPR, based on the legitimate interest of SkyScore in providing video and picture contents. The purpose and scope of the data collecting by YouTube, as well as the further processing and use of your data there and your rights and settings options for the protection of your private sphere in this respect, can be found in the Privacy Policy of Google.

9. Analysis

In order to improve our apps, we use various technologies to analyze user behavior and to evaluate the associated data. These procedures take place anonymously or on the basis of pseudonyms, however never in a directly personal way. Below, we wish to explain these technologies and the providers used for this purpose in more detail.

For this purpose, we use the so-called number pixels with which we create statistics, which show for example how often the apps were started and which areas of our apps are the most popular. In addition, the analysis allows us to make the app more stable, for example, by means of the transfer of crash logs to us.

The legal basis is Article 6 Paragraph 1 Letter f) GDPR, based on our legitimate interest in analyzing user behavior in order to improve and further develop the apps.

For the apps on iOS and Android we use the services of adjust.io (a service of adjust GmbH, Saarbrücker Str. 38a, 10405 Berlin, Germany), branch.io (a service of Branch Metrics, Inc., 2443 Ash Street, Palo Alto, California 94306, USA), Flurry Analytics (a service of Oath (EMEA) Limited, 5-7 Point Square, North Wall Quay, Dublin 1, Ireland), Google Analytics for Firebase (a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), Hockey App (a service of the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA), Urban Airship (a service of Urban Airship Inc, 1417 NW Everett St, Suite 300, Portland OR 97209, USA) and Localytics (a service of Localytics, Inc., 8th Floor, 101 Arch St, Boston, MA 02110, USA). In cases where personal data is transferred to the USA, Branch Metrics Inc, Google LLC, and the Microsoft Corporation have undertaken to comply with the EU-US Privacy Shield. In case that personal data is transferred to the USA or to other countries which do not have a reasonable level of data protection in accordance with the opinion of the European Commission, the so-called “standard contractual clauses” have been agreed with Localytics Inc, which you can view in the information sheet of the European Communities.

You can deactivate these services if you no longer require the SkyScore analyses. For this purpose, you can easily carry out the deactivations with the assistance of the “opt-out” button which is visible in the data privacy policy. You can find this by clicking in on “info” in the corresponding app under your profile and then selecting “data privacy policy”. Regarding Urban Airship and Localytics, opting out does not mean a complete deactivation of the services. In both cases, the “keep-alive” server call may take place. These are maintaining a connection between the servers. No personal data is processed in these cases.

10. Advertising

In order to showcase relevant adverts to our users, we use various advertising technologies. These procedures take place anonymously or on the basis of pseudonyms, however never in a directly personal way. Below, we wish to explain these technologies and the providers used for this purpose in more detail.

Within the framework of advertising technologies, we collect and process the Apple advertising ID (IDFA) on iOS devices and the Google advertising ID on Android devices in order to provide personalized advertising and to be able to evaluate its use. The advertising IDs are unique but not personalized and non-permanent identification numbers for a specified end device that is provided by the operating systems.

Below, we will explain to you – in separate terms according to the mobile operating systems for which we offer the app – how the activation or deactivation of the personalized advertising technologies (usage of advertising IDs) works. By deactivating you ensure that the delivered advertisement is no longer interest-based, as the Apple Advertising ID or Google Advertising ID is no longer used.

a) IOS

Open the “Settings” application of iOS and choose the menu point “data protection” and then the sub-point “Advertising”. Activate the option “No ad tracking”, then we can only carry out limited measures, such as determining the unique user or combating fraud. In the same menu, you reset the IDFA at any time (“Reset Ad-ID”), then a new ID will be created which will not combine with the data which was previously collected.

b) Android

Open the application “Google settings” and select the menu point “Adverts”. Activate the “Deactivate interest-related advertising” option, in order to prevent the creation of profiles and the display of interest-related advertising. In the same menu, you reset the Google advertising ID at any time (“Reset advertising ID”), then a new ID will be created which will not be combined with the data which was previously collected.

c) Analysis, optimization and retargeting of SkyScore advertisements

With the help of adjust.io, an offer of Adjust GmbH, Saarbrücker Straße 37a, 10405 Berlin, we collect information, evaluate it and optimize the advertisements booked by us (see also above under 9 Analysis). For this purpose, Adjust collects information from you as a user of our apps. This applies, for example, to device identifiers and connection data, such as your IP address or advertising ID. With the help of this data, your app users will be evaluated and advertisements that brought you or are intended to bring you to our Apps, will be optimized. You can find more information about Adjust on the privacy pages of Adjust. The advertising IDs, which are no direct personally identifiable information, will under certain circumstances and exclusively for our own retargeting purposes, be passed on to our advertising partner Remerge (Remerge GmbH, Oranienburger Straße 27, 10117 Berlin). We do that in order to address you with future (SkyScore) advertisements, where applicable. For more information about Remerge, please see Remerge’s Privacy Policy.

d) Individual advertising technologies for third party advertisements

For advertising within the Apps, we use the services of Facebook Audience Network (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA). This advertising service uses identifiers for mobile devices (see above) and cookie-like technology for running ads within our apps. These advertisements will, through using this data, better suit your interests and are more relevant to you. For more information, visit the Facebook privacy page.

We use the DoubleClick for Publishers service (a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA). Doubleclick is a platform for the delivery, control, and optimization of advertisements. Doubleclick enables us to reach and engage our app users in other apps within the Google ad network, as well as showcase ads based on their interests. Further information can be found in the privacy statement of Google.

MoPub (MoPub, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) is also used in our apps. Mopub is another ad network that helps us place ads in our apps. Ads will be showcased to you, that might be relevant to you based on the content of our apps and the type of our apps itself. For this purpose, Mopub will not process personal data of you, also neither your precise location nor your interest information will be processed. Please refer to MoPubs privacy statement for further information.

PubNative (PubNative GmbH, Greifswalder Str. 212, 10405 Berlin, Germany) and Flurry (a service of Oath (EMEA) Limited, 5-7 Point Square, North Wall Quay, Dublin 1, Ireland) are also is used in our apps. Just as the aforementioned tools, PubNative and Flurry help us display ads in our apps that meet your interests. They do this by collecting device identifiers and information about your app usage (such as which articles you read). On this basis, ads will be shown to you. For further information, please consult the privacy policy of Pubnative or Oath.

In cases where personal data is transferred to the USA, Facebook, MoPub, and Google have undertaken to comply with the EU-US Privacy Shield.

Besides the options to deactivate interest-based advertisements described under section 10 a) and b) above, you can also deactivate the optimization of advertisements, the retargeting and dissemination of advertisements based on your interest/usage behavior (see section 10 c) and d) above) should you no longer wish these to be active. For this purpose, just use the “Opt out” button which is visible in the data privacy policy. You can find this by clicking in on “Information” in the corresponding app under your profile and then selecting “Data privacy policy”. In such a case, you will continue to receive advertising, however, this will no longer be based on your usage behavior or your interests and also no retargeting will be active.

The legal basis is Article 6 Paragraph 1 f) GDPR, based on our interest in displaying advertising content.

11. Your rights

Should you so request, we will notify you whether and what data relating to you is saved by us. If the statutory requirements are in place, you also have the right to correction, restriction of the processing or deletion of the data. You also have the right to receive the data relating to you in a structured, up-to-date and machine-readable format from us. In order to claim these rights, please get in touch via the contact information above. This also applies, if you wish to object to the processing of your data in accordance with this data privacy policy in full or in relation to individual measures.

Finally, you have the right to complain to the competent supervisory authority for data protection, if you believe that the processing of personal data relating to you breaches data protection laws. You can claim this right by contacting a supervisory authority in the member state of your place of residence, place of employment or the location of the alleged breach. In Berlin, Germany, the competent authority is Data protection and information freedom officer of Berlin (Berliner Beauftragte für Datenschutz und Informationsfreiheit), Friedrichstr. 219, 10969 Berlin.

12. Changes to the data privacy policy

We reserve the right to alter this data privacy policy. The current version can be accessed via our apps.

As of March 2019

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